Privacy Policy for Pragatishil Pakur Portal

Pragatishil Pakur ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our portal.

1. Information We Collect

We may collect information about you in various ways, including:

Personal Data

• Suggestion Submissions: Name, email address, phone number, state, district, and project-related feedback
• Contact Forms: Name, email address, subject, and message content
• Correspondence: Information you provide when communicating with us

Automatically Collected Information

• Usage Data: Browser type, operating system, pages visited, time spent on pages
• IP Address: Your Internet Protocol (IP) address and location data
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. Use of Your Information

We use collected information for the following purposes:

• Processing and responding to suggestions and feedback
• Improving portal functionality and user experience
• Communicating with you about projects and updates
• Analyzing usage patterns and trends
• Preventing fraudulent activities and ensuring security
• Complying with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

• Government Departments: Sharing suggestions with relevant departments for action
• Legal Requirements: When required by law, court order, or government regulation
• Service Providers: With third-party vendors who assist in portal operations
• Public Information: Project data and aggregated statistics (no personal identifiers)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure hosted by government-approved providers
• Access controls and authentication mechanisms
• Regular security audits and updates
• Employee training on data protection

5. Cookie Policy

Our portal uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device. We use:

• Essential Cookies: Required for portal functionality
• Analytics Cookies: To understand how visitors use the portal
• Preference Cookies: To remember your settings and language preferences

You can control and delete cookies through your browser settings. However, disabling cookies may affect portal functionality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent at any time (where consent is the basis for processing)

8. Children's Privacy

Our portal is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Third-Party Links

Our portal may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: dc-pakur@gov.in
• Phone: +91-XXXX-XXXXXX
• Address: District Collectorate, Pakur, Jharkhand - 816107